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How do I uninstall a product?

Uninstalling the product application will remove it from your computer. Once it is removed, the product will no longer appear in the applications list or any menus that reference it. Uninstalling the product will not delete or remove files from your hard drive you have created with the product. Unless specifically selected during an uninstall, personal settings created while using the product will also not be removed while uninstalling.

Windows Uninstalling a product or application on Windows 8

  1. Type Control Panel at the Start screen and click on it.
  2. Under Programs, select Uninstall a program.
  3. Select the product installed from the list of programs, and click Uninstall.

Or double-click on the original installer and select remove.

Windows Uninstalling a product or application on Windows Vista or Windows 7

  1. Open the Control Panel from the Start Menu.
  2. Under Programs, select Uninstall a program.
  3. Select the product installed from the list of programs, and click Uninstall.

Or double-click on the original installer and select remove.

Windows Uninstalling a product or application on Windows XP

  1. Exit the application if running.
  2. Click on the Start menu and select Control Panel.
  3. Click the Add/Remove Programs link.
  4. Select the product installed from the list of programs and click Uninstall.

For advanced Windows users

Removing settings files

Uninstalling a product using the steps above will remove the product from your hard drive. Optionally, you can also clean the settings and files out of your Application Data folder.

  1. In any Windows Explorer window (the program that you view files on your computer with), type or copy and paste the following code into the location bar at the top of the window and press return:
    %APPDATA%
    This will take you to your Application Data folder
  2. Move the folder with the same name as the product to the recycle bin
 

Mac OS X icon Uninstalling a product or application on Mac OS X

  1. Quit the application if running (click on the product icon from the menu bar, click on the gear icon, and then select "Quit ...").
  2. Drag-and-drop the application to the trash from your Applications folder if this is where the product was placed.
  3. Your settings will remain intact. However, if you'd like to remove that as well, you can drag and drop the preference file to the trash.

Or if the product was supplied with an uninstaller, double-click on the uninstaller application and click continue to remove the product.

For advanced Macintosh users

Removing settings files

(Optional) Removing the created product application settings:

  1. Open the Finder and select Go to folder... from the Go menu (or press Shift-Command-G).
  2. A dialog box should appear. Now copy and paste the following line into the box and press the return key:
    ~/Library
  3. Remove the application system settings by selecting all files in the folder start with com.pas and dragging and dropping them into the trash.
 
 
 
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